Heather has had the joy and pleasure of working in several industries, most often in a research and data science context. These industries include transportation and logistics, hospitality, marketing and supply chain management. She has participated in several projects related to each field. Her work samples can be seen on her LinkedIn profile, and may be available upon request on the Contact page.
Heather's education includes a master's degree in business administration and a doctorate in logistics and supply chain management, with a minor in marketing. She has written in these fields as well as hospitality and pedagogy (the study of teaching and learning).